Following the release of Leaving Certificate results, the Department of Education and Youth, in partnership with the Institute of Guidance Counsellors (IGC), National Parents Council (NPC) and Irish Second-level Students Union (ISSU), will provide a free National Parents and Students Leaving Certificate Helpline.
Helpline Details
The helpline will open on Leaving Certificate Results Day (21 August 2026) and remain available until 2pm on Saturday the 29 August 2026.
What topics are covered?
The helpline is staffed by experienced guidance counsellors who can support students and parents with:
• Understanding Leaving Certificate results
• Viewing exam scripts and the appeals process
• CAO applications and offers
• Apprenticeships • Further Education and Training (FET)
• Tertiary Degrees and other progression pathways Sharing this information
Leaving cert results are nearly here. Support is available for students and parents.
Each year, the Irish Second-Level Students’ Union (ISSU), Institute of Guidance Counsellors (IGC), National Parents Council (NPC) and Department of Education and Youth work together to provide the National Parents and Students Leaving Certificate Helpline.
The Helpline opens on Leaving Certificate Results Day – Friday 21 August and is staffed by professional and experienced guidance counsellors.
Students and parents can get practical information and support on:
📋 Leaving Certificate results
🎓 CAO choices
📄 Viewing examination scripts
📝 Appeals
🛠️ Apprenticeships
📚 Further Education and Training (FET)
🏫 Tertiary programmes
➡️ Other pathways and next steps
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📱 The text service is also continuing for 2026, alongside the traditional phone service. It gives students and parents another way to get support, particularly for anyone who feels more comfortable starting the conversation by text.
Whether you’re waiting for your own results or supporting a young person through Results Week, you don’t need to have every answer in advance. If something is unclear, the Helpline is there to help you understand the options and work out what comes next.
📞 CALL: 1800 265 165
💬 TEXT: +353 86 180 0685
🕐 Helpline opening hours:
📅 Fri 21 Aug: 10am–6pm
📅 Sat 22 Aug: 10am–2pm
📅 Mon 24 Aug: 10am–5pm
📅 Tues 25 Aug: 10am–5pm
📅 Wed 26 Aug: 10am–6pm
📅 Thurs 27 Aug: 10am–5pm
📅 Fri 28 Aug: 10am–5pm
📅 Sat 29 Aug: 10am–2pm
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